Privacy Policy and Terms & Conditions

Updated: [November 1, 2025]

Privacy Policy

CYLLC values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect.

Our Policy has been designed and created to ensure those affiliated with CYLLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement.

Through the use of https://cyllc.me you are therefore consenting to the data collection procedures expressed in this Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites.

Information We Collect and How It’s Used

Cookies Notice

CYLLC values your privacy and strives to provide a superior user experience. To achieve this, our website,

https://cyllc.me, uses cookies and similar tracking technologies.

What are Cookies? Cookies are small pieces of data stored on your device (computer, tablet, or mobile phone) that help the website remember information about your visit. They are commonly used to improve website functionality and to provide a more personalized experience.

How We Use Cookies CYLLC uses cookies for the following purposes:

Essential Operation: To ensure the proper functioning of the website, including enabling secure log-ins to “my account,” processing purchases, and managing your shopping cart.
Analytics and Performance: To understand how visitors use our website (e.g., which pages are most popular), which assists us in providing and maintaining superior quality service and improving the overall user experience.
Personalization: To remember your preferences and settings.
Marketing and Advertising: To follow websites our users may frequent, which helps us to glean what types of services and products may be the most popular to customers or the general public, and to support our newsletter campaigns.

Information Collected via Cookies The information automatically collected when visiting our website via cookies may include non-personal, anonymous demographic information, such as the type of browser you are using, IP address, or type of operating system.

Your Consent By continuing to use our website,

https://cyllc.me, you are consenting to the use of cookies and the data collection procedures expressed in our Privacy Policy.

Managing Your Cookie Preferences You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you elect not to disclose certain information or disable cookies, you may not be able to take full advantage of the website or we reserve the right not to provide you with certain products or services.

This website collects various types of information. It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.

The specific ways this Policy will inform you of the following are:

What personally identifiable information is collected from you through our website.
Why we collect personally identifiable information and the legal basis for such collection.
How we use the collected information and with whom it may be shared.
What CYLLC are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.

We collect the following types of information:

Voluntarily provided information: This may include your name, address, email address, billing and/or credit card information, etc.. This information is used when you purchase products and/or services and to deliver the services you have requested. This information is collected specifically for purchasing and to provide an easy user experience. This includes requested data used and collected for newsletter campaigns, your account, and checking out via payment processors like:

Debit Card Checkout
Stripe (for both in-person and online transactions)
Google Pay ®
Apple Pay ®
Buy Now, Pay Later (BNPL) services: Klarna, Afterpay, and Affirm.

Using these BNPL services requires a third-party login process.
By choosing to use these services, you acknowledge that you are providing data directly to them via their third-party login, and that their own privacy policies govern that specific data collection.

Information automatically collected: This may include cookies, third-party tracking technologies, and server logs when visiting our website.
Non-personal anonymous demographic information: CYLLC may have the occasion to collect this, such as the type of browser you are using, IP address, or type of operating system, to assist us in providing and maintaining superior quality service.

It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or

newsletters. By opting-in, you consent to receive these communications.

To discontinue or

unsubscribe from our website, please send an email that you wish to unsubscribe to privacy@cyllc.me. CYLLC will continue to adhere to this Policy with respect to any personal information previously collected.

Affiliate and Third-Party Policies

Please note that this Policy does not govern the collection and use of information by companies that CYLLC does not control, nor by individuals not employed or managed by us.

Affiliate/Third-Party Disclaimer: This policy does not cover our affiliates. Affiliates, third-party vendors, and any external sites we link to will have their own privacy policies, terms of use, and conditions on their respective websites and are in no way associated or held accountable by CYLLC (CHAIEYFAH YASHARAHLA LLC).

If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent.

Security

CYLLC takes precautions to protect your information When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (e.g., credit card information), that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
The company also uses
Secure Socket Layer (SSL) for authentication and private communications.
Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information.
The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Changes to Policy

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time CYLLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

Terms and Conditions

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement.

By using this website and services therein, the user agrees to these terms and the Privacy Policy.

In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

Booking and Cancellation Policy

For one-on-one booking sessions, a 30% non-refundable session retainer is required if you don’t cancel 1 hour before your scheduled booking. However, the fee can be credited towards a future session (see full terms below).

Full Terms for Booking Sessions:

Session Retainer: A 30% retainer is required at the time of booking to secure your one-on-one session.
Cancellation: If you must cancel, you must do so at least 1 hour before the scheduled start time to avoid forfeiture of the 30% retainer.
Forfeiture: If you fail to cancel at least 1 hour prior, or if you do not attend the session, the 30% retainer is non-refundable.
Credit: If you cancel at least 1 hour prior, or if you forfeit the retainer, the non-refundable fee can still be credited towards a future session, provided the re-booking is done within 30 days of the original session date.

Refund Policy

All services and products are subject to this refund policy. Refunds for my services provided are at my discretion. This means that if you are unhappy with the end result of the project we worked on, you contact me and we can discuss a resolution. However, a full refund will never be offered (only a percentage) as I have already completed task and spent time on a project, taking time away from my other or future clients.

Stripe and Standard Payment Refunds

For purchases made via standard payment methods (Debit Card, Google Pay, Apple Pay, and Stripe processing), once a refund is approved and processed by CYLLC, the refund generally takes 5 to 10 business days to appear in the purchaser’s account. The actual time frame may vary depending on the purchaser’s bank or card issuer.

Buy Now, Pay Later (BNPL) Refunds

When a purchase is made using Klarna, Afterpay, or Affirm, the refund process involves an additional layer of processing with the respective BNPL provider.

The standard refund timeframe for Klarna, Affirm, and Afterpay generally ranges from 3 to 14 business days, but this is always preceded by the merchant processing the return. Your refund timeline will depend on two key factors:

Merchant processing time: The time it takes for the retailer (CYLLC) to receive your returned item or confirm the cancellation and process the refund request.
Payment processor’s timeline: The time it takes for Klarna, Affirm, or Afterpay to apply the refund to your account and for your bank to clear the funds.

Crucially, the purchaser should refer to the specific terms and conditions of Klarna, Afterpay, or Affirm regarding their refund processes, repayment obligations, and final timelines, as CYLLC is only responsible for initiating the refund to the payment processor.

International User Clauses and Compliance

GDPR Disclosure

We comply with all applicable international data protection laws, including the

General Data Protection Regulation (GDPR) for users in the European Union (EU). The legal basis for collecting and using your personal information is typically your consent, necessity for contract performance, compliance with a legal obligation, or our legitimate interests.

COPPA Compliance Disclosure

We do not knowingly collect personally identifiable information from children under the age of sixteen (16) without verifiable parental consent.

Age Compliance Disclaimer: The user must be 18 years or older to use this website. By accessing or using this site, you warrant that you are legally able to do so and are in compliance with this age requirement.